Privacy Policy - Your Neighbors Moving & Storage

Your Privacy is Our Priority - Effective 2025

Our Commitment to Your Privacy

Your Neighbors Moving & Storage LLC (YNM&S LLC) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect.

Our Policy has been designed and created to assure those affiliated with Your Neighbors Moving & Storage LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you have not registered with us and want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If you are a registered user, we will notify you via email of any changes or updates made to this Policy.

Scope of This Policy

This Policy applies to Your Neighbors Moving & Storage LLC, and it governs any and all data collection and usage by us. Through the use of https://yourneighbors.net/, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Your Neighbors Moving & Storage LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

What Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

Voluntarily Provided Information

• Your name, address, email address
• Billing and/or credit card information
• Information used when you purchase products and/or services
• Information to deliver the services you have requested

Anonymous Demographic Information

• Age, gender, household income
• Type of browser you are using
• IP address or type of operating system
• Website usage patterns and preferences

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails.

Why We Collect Information

We are collecting your data for several reasons:

• To better understand your needs and provide you with the services you have requested
• To fulfill our legitimate interest in improving our services and products
• To send you promotional emails containing information we think you may like when we have your consent to do so
• To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so
• To customize our website according to your online behavior and personal preferences

Data Retention

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon relevant factors including legal requirements, business needs, and your consent preferences.

How We Use Your Information

Your Neighbors Moving & Storage LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Your Neighbors Moving & Storage LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you.

Your Neighbors Moving & Storage LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current, potential, or future services that may be offered.

Third-Party Services

Your Neighbors Moving & Storage LLC uses various third-party social media features and interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Your Neighbors Moving & Storage LLC's control.

Information Disclosure

Your Neighbors Moving & Storage LLC may not use or disclose the information provided by you except under the following circumstances:

• As necessary to provide services or products you have ordered
• In other ways described in this Policy or to which you have otherwise consented
• In the aggregate with other information in such a way so that your identity cannot reasonably be determined
• As required by law, or in response to a subpoena or search warrant
• To outside auditors who have agreed to keep the information confidential
• As necessary to enforce the Terms of Service on our website
• As necessary to maintain, safeguard and preserve all the rights and property of Your Neighbors Moving & Storage LLC

Non-Marketing Communications

Your Neighbors Moving & Storage LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes such as:

• Security alerts or account issues
• Changes in Your Neighbors Moving & Storage LLC products and services
• Updates to this Privacy Policy
• Important service announcements

Children Under 13

Your Neighbors Moving & Storage LLC's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database.

Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe Options

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to support@yourneighbors.net.

If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Your Neighbors Moving & Storage LLC will continue to adhere to this Policy with respect to any personal information previously collected.

Security Measures

Your Neighbors Moving & Storage LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Online Protection

Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

Offline Protection

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

The Company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Links to Other Websites

Our website does contain links to affiliate and other websites. Your Neighbors Moving & Storage LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other websites.

Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Policy applies only and solely to the information collected by our website.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites.

In addition, your continued use of our website following proper notification or the posting of any updates or changes to our terms and conditions, shall mean that you agree and accept such changes.

Contact Information

If you have any questions or concerns regarding this Privacy Policy as it relates to our website, please feel free to contact us:

Email: support@yourneighbors.net
Phone: 720-222-3442
Hours: Monday-Sunday: 6AM-9PM

Mailing Address:
Your Neighbors Moving & Storage LLC
8200 E Pacific Pl, Suite 102
Denver, CO 80231